BMW and Mini technicians to get sensible glasses to expedite troubleshooting
BMW technicians at each vendor throughout the U.S. are in for a digital overhaul. The luxurious model introduced Tuesday it’s going to equip its technicians with augmented actuality (AR) sensible glasses that it calls TSARAVision Good Glasses. Some Mini technicians will get them, too.
The know-how will make quite a few actions seamless whereas a technician troubleshoots an issue or works on a car situation. Whereas carrying a pair of the sensible glasses, she or he can ship, obtain, and open paperwork and examine them on the glasses. The wearable know-how additionally gives a hands-free hyperlink to BMW or Mini engineers for points. As a substitute of stopping work to name or ship an e mail, the technician can begin a video hyperlink with an engineer. The engineer can present schematics and technical bulletins to the technician proper on the glasses as nicely.
BMW augmented actuality sensible glasses for technicians
On the opposite finish, engineers can screenshot and zoom in on an issue space whereas giving the technician recommendation and different directions.
AR know-how makes it potential to not solely view the actual world however see paperwork and drawings despatched to the technician’s glasses. BMW stated it tapped Realwear HMT-1 Good Glasses and Ubimax Augmented Actuality Software program for its wearable know-how. The corporate added it’s going to additionally assist technicians as BMW and Mini automobiles develop into extra related and digitalized sooner or later.
BMW augmented actuality sensible glasses for technicians
Different enhancements to expedite troubleshooting and get prospects out and in of service facilities faster embody a brand new case-reporting system and a cellular hub for technical information. The digital case-reporting system permits for case entry that BMW stated is as much as 75 p.c faster. The cellular hub, known as the Technical Data System, places each ounce of technical information on every BMW and Mini mannequin in a single place. The knowledge might be accessed by way of cellular gadgets, which lets a technician proceed work on the car, relatively than log onto a desktop laptop.
BMW sellers will implement the sensible glasses and different tech modifications all through June at every of its 347 service facilities. The sensible glasses will solely be current at choose Mini service facilities to start out, nevertheless.